Norppa-Majat sends to the customer a booking confirmation in which are i.a. the things agreed on related to the booking, needed information and details for rent payment.

The booking has been confirmed when the customer has paid the pre-payment by the due date, or customer has paid both the pre-payment and the final payment at once. If the booking is done later than 4 weeks before the beginning of the holiday, the pre-payment is not collected separately. The final payment takes place 4 weeks before the beginning of the holiday at the latest. If the pre- or final payment hasn’t been paid by the due date, Norppa-Majat has the right to cancel the booking.

The cancellation must always be done in writing (email). The cancellation has taken place at that moment when Norppa-Majat has received the information about the cancellation. The paid pre-payment will be deducted in case of the booking cancellation. If the booking cancellation takes place later than 4 weeks before the beginning of the holiday, the whole payment of the holiday will be charged.